Privacy Policy of NIPPY PAYMENT GATEWAY PRIVATE LIMITED

Introduction to Privacy Policy

NIPPY PAYMENT GATEWAY PRIVATE LIMITED ("we," "us," "our") is committed to protecting your privacy and safeguarding the personal information you provide us. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us. By using our payment gateway services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

Information We Collect and How We Use It

We collect personal and non-personal information when you use our payment gateway services. This information may include:

  • a. Account Information of Merchants: We collect information such as the merchant's name, address, email address, phone number, payment account details, and tax identification number to create and manage their account.
  • b. Customer Information: We collect information about customers, such as their name, address, email address, phone number, and payment information, to process transactions on behalf of merchants.
  • c. Activity: We collect information about your activity on our website, such as the pages you visit and the time you spend on each page, to improve our services and user experience.
  • d. Cookies: We use cookies and other similar technologies to collect information about your device and usage of our website. Cookies help us to provide you with a better user experience and personalize your experience on our website.

We use the information we collect to:

  • Process transactions on behalf of merchants
  • Provide customer support
  • Develop and improve our services
  • Comply with legal obligations
Account Information of Merchants

We collect account information from merchants to create and manage their accounts. This information may include the merchant's name, address, email address, phone number, payment account details, and tax identification number. We may also collect additional information as required by law or for security purposes.

We use this information of:

  • Create and manage merchant accounts
  • Process transactions on behalf of merchants
  • Comply with legal obligations
Customer Information

We collect information about customers, such as their name, address, email address, phone number, and payment information, to process transactions on behalf of merchants. We may also collect additional information as required by law or for security purposes.

We use this information to:

  • Process transactions on behalf of merchants
  • Provide customer support
  • Comply with legal obligations
Activity

We collect information about your activity on our website, such as the pages you visit and the time you spend on each page, to improve our services and user experience. We may also collect information about your device, such as your IP address and browser type.

We use this information to:

  • Improve our services and user experience
  • Monitor and prevent fraud
  • Comply with legal obligations
Cookies

We use cookies and other similar technologies to collect information about your device and usage of our website. Cookies help us to provide you with a better user experience and personalize your experience on our website. You can manage your cookie preferences through your browser settings.

Enforcement

We may disclose personal information if required by law, legal process, or to protect our rights, safety, and security, or the rights, safety, and security of our users, merchants, or the public. We may also share information with law enforcement agencies or regulatory authorities to investigate and prevent illegal activities or fraud.

Transfer of Information

In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the acquiring entity or third party involved. We will notify you of any such transfer and ensure that the recipient complies with applicable privacy laws.

Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information.

User Access to Personal Information

You have the right to access, update, and correct your personal information held by us. You can review and modify your account information by logging into your merchant account. For any other requests or inquiries, please contact our customer support.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

Terms and Modification of This Privacy Policy

By using the NIPPY PAYMENT GATEWAY PRIVATE LIMITED website and services, you agree to the terms and conditions outlined in this Privacy Policy. We reserve the right to modify or update this policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal information.

Applicable Law

This Privacy Policy is governed by and interpreted in accordance with the laws of the jurisdiction in which NIPPY PAYMENT GATEWAY PRIVATE LIMITED operates. By accessing or using our services, you agree to submit to the exclusive jurisdiction of the courts in that jurisdiction.

Complaints and Grievance Redressal

We value your feedback and are committed to addressing any concerns or complaints you may have regarding the collection, use, or disclosure of your personal information. If you have any grievances or wish to report any misuse of your information, please contact us at [email protected]. We will investigate and respond to your complaint in a timely manner.

If you are unsatisfied with our response or believe that we have not adequately addressed your concerns, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

We strive to resolve all complaints and grievances promptly and in good faith to ensure your satisfaction and trust in our services.

Please note that any third-party websites or services linked to or integrated with our payment gateway may have their own privacy policies and procedures. We encourage you to review their respective privacy policies and terms of service to understand how they handle your personal information.

If you have any questions or require further clarification about this Privacy Policy or our privacy practices, please contact us at [email protected].